Privacy Policy

Copthorne Canines are committed to respecting the privacy of its users. We do collect and use various bits of information about you through your use of this website, and this policy sets out the basis on which your personal data will be collected, stored and processed. Please note that this policy only addresses our activities.
1) Collection
We shall ask you to supply personal information (data) to us in the following circumstances:
(a) when you wish to become a user of this website (copthornecanines.co.uk) through making a booking and/or;
(b) when you wish to message us via the websites ‘contact us’ function.
2) Information
The personal data that we shall ask you to supply could include the following:
(a) your name, email address and telephone number;
(b) your postcode and address;
(c) (if you make a booking) your credit card or other payment details.
3) Use of your personal information
We shall only use your personal data for the following purposes where applicable:
(a) to identify you as a registered user of our website;
(b) to process any applicable payments from you;
(c) to send you information regarding our products and services with your consent;
(d) to notify you of any changes to our Privacy Policy and our Terms and Conditions from time to time;
(e) for our own internal purposes in connection with resolving consumer disputes.
4) Disclosure of your personal information
We shall only disclose your personal data to other people in the following circumstances:
(a) to verify and process any payment instructions that you give us when you make a booking;
(b) to send any communications to you, in line with the provision of any of our products or services;
(c) if we are asked to do by any legal or regulatory authority, or if we believe that it would be proper to do so in connection with any legal or regulatory matter.
WE WILL NEVER SELL YOUR EMAIL ADDRESS TO A THIRD PARTY or sell lists of emails to other companies.
5) Sale and supply
We shall comply with the following restrictions in relation to your personal information;
(a) We shall not sell your personal data to anyone else.
(b) Subject to the exception in point 4(c) above, we shall not supply your personal data to anyone else so that they can use it for their own purposes. The only time your email address could be transferred to another party is if that party actually bought the business in its entirety. This would constitute the third party actually becoming ‘Copthorne Canines’.
6) Security of your personal information
We shall take steps to ensure that your personal data is kept secure whilst it is in our possession, and your credit card details will only be stored and transmitted by us in an encrypted form.
7) Other information that we collect
When you visit our site we may log IP addresses, for systems administration and troubleshooting purposes. We may also collect information about your viewing habits when you visit our website through your IP address and by using cookies and other web tools in the following ways.
(a) Cookies. A “cookie” is a small electronic file that collects information when someone visits a website. A cookie can identify the pages that are being viewed, and this can assist us to best identify the pages that the viewer sees. Some cookies only exist whilst viewers are online, but “persistent” cookies – which are not session-based – remain on the viewer’s computer, so that he or she can be recognised as a previous visitor when he or she next visits our website. This information allows us to collect information about a viewer’s browsing habits (on our website) and this may be useful in assisting us to monitor and improve our services. We do not store sensitive information such as account numbers or passwords in “persistent” cookies, and cookies in themselves, do not contain enough information to identify you personally.
(b) GIF and other web tools. In addition to using cookies, we might also use GIFs and other web tools to collect information about your browsing activities. In this respect the information that is provided is similar to the information supplied by cookies, and we may use it for the same purposes. Information that we automatically collect and analyse about you may include: the Internet Protocol (IP) address that you use to connect your computer to the Internet; your login, email address, and password.
8) Amendments, cancellation, and contact us
At your request we shall make any amendments that you stipulate to the personal data that you have supplied us with. If you require it, we shall also remove your name and personal data from our database.

Please contact us at [email protected] if you have any questions or concerns regarding our privacy policy.
The data collector for this website is Time Off Events Limited, which is registered at 16 Great Queen Street, Covent Garden, London, United Kingdom, WC2B 5AH. Time Off Events Ltd., Copthorne Canines and the Stable Park site, are owned and controlled by Mark & Tracy Smith-Halvorsen.